Financial Services Center
The Financial Services Center (FSC), located in Austin, Texas, is a franchise fund (fee-for-service) organization in the Department of Veterans Affairs (VA). Under the authority of "The Government Management Reform Act of 1994" and "The Military Quality of Life and Veterans Affairs Appropriations Act, 2006, Public Law 109-114", we offer a wide range of financial and accounting products and services to both the VA and Other Government Agencies (OGA).
Our dedicated staff continuously delivers world-class customer service ensuring superb results and customer satisfaction. Their breadth and depth of expertise and experience are key ingredients to our high product quality and customer service. FSC is divided into Services that are organized around revenue centers and product lines to better focus service delivery and accountability.
FSC Customer Support Help Desk
For status of commercial vendor invoices, Customer Engagement Portal, or FMS transaction inquiries:
| NUMBERS | HOURS OF OPERATION |
| Toll Free: (877) 353-9791 | 7:15 am - 4:15 am CST |
| Fax: (512) 460-5429 |
VA-FSC Facilities Status and Inclement Weather Line
For Operational Status, Weather Notifications, and Reporting Information Contact:
| AUSTIN | WACO |
| Local: (512) 460-5645 | Local: (254) 297-3380 |
| Toll Free: (866) 372-1145 | Toll Free: (855) 435-7003 |
